My toilet keeps running after I flush. What should I do?

A cistern that keeps filling is usually a worn or stuck part inside the tank, and it wastes water while it runs. Close the small valve on the pipe feeding the toilet between uses until it is fixed.

No water is coming out of any tap. What should I check?

First find out whether it is just your unit or the whole building. If it is the building, management will usually already know.

My water bill suddenly went up. Could there be a hidden leak?

Yes, it is worth checking. With every tap and appliance off, a meter that still moves means water is escaping somewhere.

Brown or milky tap water: what to record and who to ask

PUB says temporary discolouration can follow disturbed sediment, maintenance or problems in fittings. Let discoloured water run clear before drinking, and avoid laundry or other uses while flushing. If it persists, contact PUB for advice. Do not assume that a photograph establishes whether the water is safe.

There's black mould on my bathroom ceiling. How do I get rid of it?

Small patches usually come from steam with nowhere to go. Improve ventilation, then clean it, but keep an eye out for a leak above.

Leaks, water & drains

Ceiling leaks, toilets, taps, blocked drains, water supply and damp. 5 practical answers so far, and the questions only your management office can answer.

Ceiling and inter-unit leaks

Ask your management office

Taps and toilets

My toilet keeps running after I flush. What should I do?A cistern that keeps filling is usually a worn or stuck part inside the tank, and it wastes water while it runs. Close the small valve on the pipe feeding the toilet between uses until it is fixed.

Water supply, pressure and bills

No water is coming out of any tap. What should I check?First find out whether it is just your unit or the whole building. If it is the building, management will usually already know.
My water bill suddenly went up. Could there be a hidden leak?Yes, it is worth checking. With every tap and appliance off, a meter that still moves means water is escaping somewhere.
Brown or milky tap water: what to record and who to askPUB says temporary discolouration can follow disturbed sediment, maintenance or problems in fittings. Let discoloured water run clear before drinking, and avoid laundry or other uses while flushing. If it persists, contact PUB for advice. Do not assume that a photograph establishes whether the water is safe.

Ask your management office

Damp, mould and rain getting in

There's black mould on my bathroom ceiling. How do I get rid of it?Small patches usually come from steam with nowhere to go. Improve ventilation, then clean it, but keep an eye out for a leak above.

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